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Your restaurant's phone, answered in Urdu. Every call.

Mezbaan AI picks up when your staff can't. It tells callers the menu and prices, books tables, takes delivery and pickup orders, and tells people where their order is, in natural Pakistani Urdu, then puts everything on your dashboard.

Works on your existing number. No app for your customers, nothing to install at the restaurant.

Demo line today, measured live

–calls answered
–orders taken
–tables booked for today
–median reply time

These numbers come from real calls on the demo line, including yours if you try it.

What it handles

The four calls a restaurant gets all day

Most calls are one of these. The agent handles all four from start to finish, and hands anything it doesn't know back to you rather than guessing.

Menu, prices and timings

What's on the menu, what a full karahi costs, whether you deliver to DHA, when you close. Answered from your own menu, word for word.

Callerبریانی کتنے کی ہے؟

Agentچکن بریانی پانچ سو پچاس روپے کی ہے۔ کیا آپ آرڈر کرنا چاہیں گے؟

Table bookings

Day, time, number of guests, name and number. It understands "kal raat aath baje", checks your hours and capacity, and offers another slot when one is full.

Callerکل رات آٹھ بجے چھ لوگوں کی ٹیبل چاہیے۔

Agentجی ضرور۔ بکنگ کس نام سے کروں؟

Delivery and pickup orders

Takes the items one question at a time, checks the delivery area, adds delivery charges, reads the full bill back and only then confirms. The order lands on your dashboard with a number.

Callerدو چکن کڑاہی فل اور چار نان، ڈیلیوری ماڈل ٹاؤن۔

Agentٹھیک ہے۔ آرڈر کس نام سے ہوگا؟

"Where is my order?"

The call you get most on a Friday night. It looks the order up by phone number and reads out whatever status your kitchen set on the dashboard.

Callerمیرا آرڈر کہاں ہے؟

Agentآپ کا آرڈر نمبر ایک ہزار بیالیس، رائیڈر راستے میں ہے۔

One call, start to finish

From the ring to your dashboard

  1. A customer calls your number

    The same number that's on your menu card and your Foodpanda listing. If nobody picks up, or the line is busy, the call comes to the agent.

  2. It listens in Urdu

    Speech recognition built for Urdu, with its regional accents. The caller can interrupt at any time, and the agent stops and listens.

  3. It answers right away

    No "thinking" pause. The reply starts playing while the rest of the sentence is still being written, in a Pakistani Urdu voice.

  4. You see it instantly

    Orders and bookings appear on the dashboard with a number. Change an order to "on the way" and the next caller who asks hears exactly that.

For the owner

Every order and booking, on one screen

Today's orders with their items, address and bill. Tonight's bookings in time order. One tap moves an order from received to preparing to on the way. Orders can also be copied to a Google Sheet automatically.

Open the dashboard
#1042 · Ali Razaon the way

2 Chicken Karahi full, 4 Naan · Model Town · Rs 4,600

Table #512 · Sana8:00 pm · 6 guests

Birthday, family hall

Illustration. The real dashboard shows live demo data.

Questions

What owners ask first

Do my customers have to call a new number?

No. Your number stays exactly the same. We set call forwarding on it, so calls you miss or can't pick up go to the agent. You can switch it off with one code whenever you like. The details are on How it works.

Does it sound like a robot?

It speaks in a Pakistani Urdu voice, in short natural sentences, and it stops talking when the caller interrupts. The quickest way to judge is to talk to it yourself.

What happens when it doesn't know something?

It says it will confirm with the manager, instead of making something up. It only quotes prices and dishes that are on the menu you give us.

Can it take orders in English or Punjabi too?

It is built for Urdu, and it understands the English words everyone uses in Urdu anyway: "delivery", "full karahi", "cold drink". Full Punjabi or English conversations are not what the demo is tuned for.

What do I need to give you?

Your menu with prices, your timings, delivery areas and charges, and the number you want answered. That's it. See Get started.

Hear it take an order

Two minutes, in Urdu, from your browser. Then watch the order appear on the dashboard.

Start a demo call